At Run, we want you to be completely satisfied with your purchase. If something isn’t right, we’re happy to accept returns.
Return Window
- Returns must be requested within 15 days of delivery.
- Items must be in new, unused condition with original tags still attached.
- Final sale items are not eligible for return.
Return Process
- Request a Return: Email [email protected] with your order number and the reason for return.
- Prepare Your Package: Pack the item securely and include a copy of your order confirmation.
- Ship the Return: Use the pre-paid return label we provide. Return shipping fees will be deducted from your refund unless the item was damaged or incorrect.
Refunds
Refunds will be processed within 7-10 business days after we receive your returned item. The refund will be credited back to your original payment method.